Venezuela 4 provides users with this Privacy Policy in order to offer clear information about how we process your personal data and how we protect your privacy and information.
Venezuela 4 asks users to take a few minutes to carefully read our Privacy Policy.
Introduction
This Privacy Policy applies to the Venezuela 4 website, available to the public at https://www.venezuela4.com, as well as to the interactions that users carry out with Venezuela 4 through said website.
Venezuela 4 may update this Privacy Policy whenever necessary. If modifications are introduced, we will inform you through the website or by other means. Continued use of the functionalities after being notified will imply acceptance of the new conditions, except in cases where your explicit consent is required.
Who is responsible for processing your personal data?
The data controller is GESTINGA INSULAR S.L. (hereinafter, Venezuela 4), with CIF B07715410 and registered address at Pérez Dezcallar i Net 13, 3º7ª, 07003 Palma.
For any matter related to the management of your data: contacto@venezuela4.com
For what purposes do we process your personal data?
Personal data provided by the user may be processed by Venezuela 4 for the following purposes:
1. Contact:
To manage user data received through the available contact channels.
To maintain communication between the parties, provide user support and manage queries or requests.
2. Advertising of our own products and services:
To send advertising or promotional information related to Venezuela 4 products or services.
Such information may be sent by postal mail, phone or electronic means.
To optimise communication delivery, Venezuela 4 may conduct internal profile assessments before sending these communications.
Users may object at any time to receiving commercial communications according to the corresponding section.
What data is processed and from what sources is it obtained?
The data processed may come from:
Data provided by the user through forms or contact channels.
Data generated by the relationship between the user and Venezuela 4.
We may process, among others, the following data:
Identification data (name, surname, email, phone number, postal address, IP).
Data related to personal characteristics and social circumstances.
What is the legal basis for the processing?
1. Contact:
Based on the management of the user’s request and the maintenance of communication.
2. Advertising and commercial communications:
Based on the user’s consent.
Who do we share your data with?
Venezuela 4 informs you that no data transfers or communications to third parties are made based on what is described in this Privacy Policy.
How long do we retain your data?
Data will be kept as long as necessary to provide the requested service.
Afterwards, it will be stored for the legally required periods, unless the right of erasure is exercised.
For detailed information on retention periods: contacto@venezuela4.com
What personal data must you provide?
When data is collected via a form, fields marked with an asterisk (*) are mandatory.
If such data is not provided, Venezuela 4 may not be able to process your request.
What must you guarantee when providing your data?
The user guarantees that the data provided is true, accurate, complete and up to date.
If providing third-party data, the user guarantees that the person has been informed and has given consent.
To provide personal data on this website, users must be at least 16 years old.
What measures do we take to protect your data?
Venezuela 4 has implemented technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or alteration.
However, users should be aware that internet security measures are not infallible.
What are your rights regarding your personal data?
Venezuela 4 informs users that they have the right to:
Access their personal data.
Rectify inaccurate data.
Request erasure of their data.
Request restriction of processing.
Exercise data portability.
Object to the processing of their data.
Object to commercial communications.
Withdraw previously granted consent.
To exercise your rights, you must send a written request with the reference **“Exercise of client rights”**, accompanied by a double-sided copy of your ID/DNI/NIE/Passport, to:
Pérez Dezcallar i Net 13, 3º7ª, 07003 Palma
contacto@venezuela4.com
Venezuela 4 will respond within a maximum of 1 month (extendable to 2 months in complex cases).
You may also file a complaint with the Spanish Data Protection Agency (www.agpd.es).
In the first instance, you may contact: contacto@venezuela4.com
© 2025, Venezuela 4, All rights reserved.